25Hurricane Sandy is now approaching the central Bahamas. A hurricane warning is in effect for the central Bahamas which includes our resort of Columbus Isle on the island of San Salvador. A tropical storm warning has been issued for the area encompassing our resort of Sandpiper Bay in Port Saint Lucie, Florida.
We continue to monitor this storm and our teams in the US, Canada and Europe, along with our operations team in the resorts, are working to ensure that our guests are not only safe, but minimally impacted during the passing of Hurricane Sandy. The safety, security and well-being of our guests and staff are always, and remain, the highest priority in every situation.
Guests scheduled to travel
We are working closely with Spirit Airlines regarding the operation of our Saturday, October 27th charter flight from Fort Lauderdale, Florida to Columbus Isle. At this time the flight is scheduled to depart as scheduled.
All of our resorts remain open and ready to welcome our guests, however if there is a flight cancellation due to Hurricane Sandy our guests are covered by a basic travel insurance policy, which is included as a benefit of their membership.
Guests scheduled to arrive should remain in contact with their air carrier for up to date flight information. Should they be unable to travel, we would advise them to contact CSA Travel Insurance for details on their policy and coverage.
Guests currently traveling
Should guests be unable to depart our resort as scheduled due to flight cancellations, we do provide the following for our guests based on their individual booking.
Guests who booked an air inclusive package with us may remain at the resort free of charge.
Guests who booked only their land stay with us will be able to remain at the resort for a nightly rate equivalent to 50% of our local nightly rate.
We will continue to closely monitor Hurricane Sandy over the coming days and provide you with as much information as we have available.
Thank you for your continued support of Club Med.