Club Med Columbus Isle

Hurricane Sandy has formed in the Caribbean and is expected to impact Jamaica later today before traveling into the Bahamas. A tropical storm warning and a hurricane watch have been issued for the Bahamas including our resort of Columbus Isle on the island of San Salvador. A tropical storm watch has been issued for the area encompassing our resort of Sandpiper Bay in Port Saint Lucie, Florida.

We continue monitoring this storm and our teams in the US, Canada and Europe, along with our operations team in the resorts, are working to ensure that our guests are not only safe, but minimally impacted during the passing of Hurricane Sandy. The safety, security and well-being of our guests and staff are always, and remain, the highest priority in every situation.

Guests scheduled to travel

All of our resorts remain open and ready to welcome our guests, however if there is a flight cancellation due to Hurricane Sandy our guests are covered by a basic travel insurance policy, which is included as a benefit of their membership. Guests scheduled to arrive should remain in contact with their air carrier for up to date flight information. Should guests be unable to travel, we would advise them to contact CSA Travel Insurance for details on their policy and coverage.

Guests currently traveling

Should guests be unable to depart our resort as scheduled due to flight cancellations, we do provide the following for our guests based on their individual booking.

Guests who booked an air inclusive package with us may remain at the resort free of charge.

Guests who booked only their land stay with us will be able to remain at the resort for a nightly rate equivalent to 50% of our local nightly rate.

We will continue to closely monitor Hurricane Sandy over the coming days and provide you with as much information as we have available.

Thank you for your continued support of Club Med.